Product Quality Guarantee

At Robo Luxe USA, your satisfaction is our priority. We stand behind the quality of every product we offer and are proud to provide a quality assurance promise with each order. All items include a manufacturer-backed warranty—please contact us at support@roboluxeusa.com for details specific to your purchase.

Received a Damaged Item?

We take great care in packaging, but if your order arrives with visible damage, please take the following steps:

• Note Any Damage at Delivery: If you see damage to the box or suspect damage, mention it on the delivery receipt before signing. If you’re unable to inspect the contents right away, write “suspect damage” as a precaution.

• Document and Contact Us: Should your item arrive damaged, email photos to support@roboluxeusa.com. We’ll resolve the issue quickly—either by sending a replacement or issuing a refund, typically within one business day.

We're here to ensure every order meets your expectations—every step of the way.